Update: Our continued response to COVID-19

March 31, 2020

As everything changes around us, we are working to make changes to best serve you and your needs.  We had hoped to re-open A Touch of Ginger today, Tuesday, March 31st, but we have made the difficult decision to remain closed for the rest of this week. However, we will re-open next Monday, April 6th!

Temporary new hours and protocols will be implemented starting Monday, April 6th until Friday, April 24th.  We will expand these hours as demand increases, so please call to schedule an appointment if you’d like to come in for an acupuncture treatment.

Temporary Hours

Monday – 1:00 pm to 7:00 pm (last appointment at 6:00 pm)
Tuesday – 1:00 pm to 7:00 pm (last appointment at 6:00 pm)
Wednesday – 10:00 am to 5:00 pm (last appointment at 4:00 pm)
Thursday – 10:00 am to 5:00 pm (last appointment at 4:00 pm)
Friday – CLOSED

New Procedures

Following are the new procedures that will be implemented for the safety of our patients and staff.

  • Please arrive 5 – 10 minutes prior to your appointment start.
  • Upon arrival to our parking lot, please text the office that you have arrived at 630-299-3464 and wait in your vehicle for a response that invites you into the office.
  • We are only allowing one patient in the office at a time.
  • We are rotating treatment rooms so that each treatment room can be cleaned, disinfected and have time to “settle” after being used.
  • We are seeing patients every hour, on the hour.
  • Depending on bookings, we will either increase or decrease our hours of operations. We are hoping demand is high and will happily increase the hours we are available. Just let us know by calling and requesting an appointment!

Telemedicine is Available

We will continue to offer Telemedicine for our patients who are immunocompromised and/or are not ready for in-person treatments yet.  We are excited to announce that we have obtained a new service that allows us to do all our Telemedicine on a HIPAA-compliant, secure video line!  And, this new service makes the whole process easy and seamless.  It does not require you to download an app or create any passwords.  All you do is click on a link provided in your email/text appointment notification, and we’ll be connected quickly, easily and safely!

Illness Policy

We also want to remind you of our temporary “Illness Policy” instituted at the onset of this pandemic.  If you have traveled internationally or domestically, you may come to the office for treatment only AFTER 15 days have passed.  Also, we are asking all patients who have a fever and/or vomiting stay home until these symptoms have been resolved for 3 days (without fever-reducing meds).

Please, do not hesitate to contact us with any questions or concerns. As always, if you should experience new symptoms, please call the office to let us know.

Thank you for your love and support during this time.  We are so grateful.

Be well,

Ginger Michels, LAc, MSTOM, Dipl. OM, DCCM, FICEAM, and Chinese Medicine Herbalist
A Touch of Ginger
Owner
www.atouchofginger.com

COVID-19 Update from A Touch of Ginger

March 19, 2020

Effective March 19, 2020, A Touch of Ginger has suspended in-office treatments through March 30th based on the recommendation from the Illinois Society of Acupuncturists. Closing the office was a difficult decision to make, but your health and safety is my highest priority. As COVID-19 continues to impact a growing number of people, it is critical to prevent exposure and slow the spread through limited contact with others.

It is especially important during this time to continue to maintain your health and ease stress by taking herbal medicine and receiving acupuncture.

I will be adjusting my services to accommodate and support you as much as possible during this closure by providing two alternative treatment options. To ease the financial burden of healthcare, the alternative treatments will be available at a discounted rate.

Alternative Treatment Options

Herbal Telephone Consultation – $49 per session, plus the cost of herbs.

  • A 20-minute phone call will be scheduled to discuss symptoms and concerns.
  • A custom herbal formula will be developed to relieve symptoms.
  • The herbal formula can be picked up in the office or curbside at A Touch of Ginger, or sent by mail for an additional $8 in postage.

Do-It-Yourself Acupuncture (DIYacu) with video consultation – $49 per session, plus a one-time fee of $72 for the Pulsar Plus Piezo Stimulator device, which is a handheld device that stimulates acupuncture points with an electric pulse.

  • A health status questionnaire will be emailed 48 hours prior to the video call.
  • The questionnaire should be completed and sent back the same day.
  • Information and instructions will be emailed the day before the video call.
  • A 20-minute video call will take place using Facetime, Skype, or Zoom, depending on preference. During the call, I will provide guidance and instruction as you stimulate specific acupuncture points.
  • This treatment protocol can then be repeated on a daily basis, until seen in the office, or until symptoms are resolved. 

Schedule an Appointment

To schedule an appointment for an Alternative Treatment Option, contact the office at (630) 299-3464 or acupuncture@atouchofginger.com.

On March 31st, I plan to resume regular in-office appointments. To make an appointment for an in-office treatment beginning March 31st or after, click here to schedule online.

During this challenging time, you can always count on A Touch of Ginger to be there for you and your family. I am certain the alternative options will help continue to deliver quality healthcare. If you have any questions, please don’t hesitate to contact us.

Be well!

Ginger Michels, L.Ac. Dipl. O.M., MSTOM, DCCM, FICEAM
Board Certified Herbalist
A Touch of Ginger LLC – A place of healing and health